Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Building and Construction
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Quality Control Analysis
Testing how well a product or service works.
Repairing
Repairing machines or systems using the right tools.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Reading Comprehension
Reading work-related information.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Speaking
Talking to others.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Active Listening
Listening to others, not interrupting, and asking good questions.
network.
